Communication, CRM, Gareth Case, Infographic, Retention, SEO, Social Media

Social Media Guide: Getting Started With Social Media Strategy

Gareth Case BlogSocial Media can be daunting for businesses, usually for 2 reasons. Firstly, ‘Where do I start?’ and secondly, ‘How can it benefit my business?’

In my opinion social media should form a part of every company’s marketing strategy, big or small. The way in which you use it will depend on many factors such as what your goals are and who your audience is but here is a short guide for getting results from social media quickly.

Step 1: Choose the Platforms.
There are hundreds of social networks out there so which ones should you be using? Whilst this does partly depend on the demographic of your target market, I would, as a minimum recommend writing a blog (using a platform like WordPress or Blogger) and creating profiles on LinkedIn, Facebook and Twitter. Don’t worry, you will not have to actively manage all of these as cross-platform integration will help

Step 2: Connect
There is no point creating great content if you have nobody to share it with. Start by connecting with your friends, family and colleagues on LinkedIn, Twitter and Facebook. This trusted network will hopefully share your content with their networks. Then search and connect/follow anyone that falls in your target market. Use the search functionality on these sites to find people that are commenting on the products or services you are trying to sell.

Step 3: Content
Your followers will soon ‘switch off’ if your content is boring or stale. I would suggest writing blog posts on niche, yet interesting topics, crammed with keywords that people are likely to search on. Try Googling ‘Top Marketing Trends 2012‘ for example. This was a blog I wrote this month yet already, 2 of the first 8 results on page 1 of Google link to my article. I receive about 30-40 hits to my blog every day now just from people searching on similar terms to that mentioned above.

Step 4: Share
Now you have your content you need to share it. You may only have a few followers on Twitter or a few LinkedIn Connections but that doesn’t matter. Search on LinkedIn for Groups that relate to your target market. I write this marketing blog and want to promote it to marketing professionals so I have joined 50 (the maximum allowed) groups on LinkedIn. These groups have a combined readership of more than 1,000,000, each of whom will either see the update in the group, or more likely receive an e-mail with a link to this blog in. I have my Twitter account linked to my LinkedIn account so as soon as I share the link to my 460 connections (and 1,000,000 ‘Groupies’) it also gets Tweeted to my 275 followers and If I had one, to my Facebook account too.

Step 5: Authority
Providing your content is good and regular, it’s easy to build authority. I registered as a contributor on SocialMediaToday and have had 4 blog posts published by them this month. Not only do they get millions of visitors to their website, they also Tweet their published articles to more than 73,000 followers, which in turn sets off a chain reaction of re-tweets and before you know it your blog post is in the hands of millions… Their ‘Authority’ from an SEO perspective again means great Google Rankings, sometimes the same day. For example, try searching Google for ‘Infographic CV‘ This is a well searched term yet already, my article, published on Social Media Today is number 9 on Google, just behind an article on mashable.com

Step 6: Engage
If someone has taken the time to reply or post a comment against your Social Media activity then reply. Reply with links to other posts or invite them to Follow or Connect into your other networks. Re-tweet interesting tweets on Twitter and hope that they then follow and re-tweet your tweets. Social media is as much about engagement as it is anything else, it shouldn’t be underestimated,

Step 7: Be Patient
Whilst Social Media is not the best lead generation channel, I can think of no other that can promote a brands’ products or services so quickly, to so many in such a short space of time. A fact that simply cannot be ignored if organisations are to be successful over the years to come.

If you want any further information please contact me directly.

Follow me on Twitter for all my latest updates


About garethcase

Gareth Case has more than 12 years experience of marketing in the B2B technology space and has held senior marketing roles at Intermec Technologies, Arc Solutions, Viglen, Athona and now ONI and has experience of working throughout EMEA, North America and APAC. His broad understanding of the full marketing mix combined with a diverse skill set has contributed to the success and growth of his previous employers. Gareth has proven, successful experience in the following marketing disciplines: Offline: Marketing Strategy, Team Leadership, Direct Mail, Campaign Management, Telemarketing, Print Production, Public Relations, Copywriting, Budget Management, Graphic Design, Collateral Design, Presenting. Online: Website Design, Content Management, iPad Toolkits, Social Media, PPC, SEO, Analytics, CRM, E-Marketing, Video. Gareth has experience of working across many vertical markets including Healthcare, Local Government, Education, Finance, Insurance, Manufacturing, Logistics, Retail, Media, Not for Profit and Legal. He has started this blog ‘Inside a Marketing Mind’ to share his experiences and promote debate around the latest marketing innovations. Follow Gareth on Twitter here – http://twitter.com/gareth_case and subscribe to the blog for all the latest updates. For a more detailed synopsis of Gareth’s skills and experience, please visit his blog or LinkedIn page


9 thoughts on “Social Media Guide: Getting Started With Social Media Strategy

  1. Great post today thanks. You have a great blog here. I really enjoyed reading it today thanks again for sharing.

    Take a look at – Is the Glass Half Full

    Posted by Easy Living | September 29, 2011, 6:02 am
  2. Hi Gareeth, nice blog as always. I do have one question. What is your definition of social media?

    Posted by Ken Smith | September 29, 2011, 11:12 am
    • A good question and 1 I bet gets many different answers. For me, social media is a platform for users to share, collaborate and interact socially, though online channels and communities. It goes a lot deeper than that of course but that’s it in a simple one liner for me.

      Posted by garethcase | September 29, 2011, 11:17 am
  3. Tengo que decir que lo que has dicho me ha sido de
    utilidad. Si bien debo decir que alguno de los otros artículos distinto no me resultó tan interesante,
    el de esta vez me ha gustado realmente.

    Posted by Johana | October 5, 2012, 5:20 pm


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